TOO LAZY TO DO THEIR JOB

The drama started on 4th February 2019. We have an ADSL from Telkom, which began to work only when it wanted to. On the 17 February it stopped working all together. I logged several fault call; with them and nothing was ever done about the line. At the end of the month I asked them not to bill me for the service that I had not received, instead they cut my whole line , but charged me the full price for the next month. I phoned in and was told the only solution was to get a new number and new TIN number, which they gave me on the 28th February. They promised this line would be connected by Wednesday (6 March) . It was not. When I phoned in I was told this new number belonged to a business and was not registered to my name, BUT I had been charged for it. I was promised a supervisor would phone me back, SURPRISE ...... No Call.