TOO GOOD TO BE TRUE

<p>I took up a wifi rooter February special from Telkom 15GB for R149 , good deal rite? wrong . On the 3rd of May they deduct R798.00 from my account. I reverse the payment because obviously its an error? i contact them to inform them what happenned and i get told its not an error that is my bill, i then ask how is that possible? The lady tells me to check my emails as they sent a bill to me, and my account was uncapped. The invoice states that i receive 2GB and then i get billed. so i call them back and ask them to check because when i took out my contract they where running that promotion, she says she can see that and there was a technical error when they were processing the invoices. 2months in a row a technical error? They have billed my account countless times from R1600 to R1500 for the rooter i have seized using since this mess started. i have intructed my bank not to pay and have had to pay bank charges for the reversals done. Everytime i call no one knows what i am talking about, they call me and when i answer there is no one on the line only to receive emails stating that they have tried to call me. i asked for the contract to be cancelled as i can not afford it i was expecting to pay R149. which is what i can afford. Now i am told via email that i have to pay R3800 upfront to cancel the contract, after being billed incorrectly and not being told that the contract is uncaped. I asked for the recording of the time i took the contract and i need to get this form and that form from the police station. when i took the contract it was over the phone quick and easy, i am sick and tired of this nightmare Telkom is a horrible company who lie and cheat people. I do not know what else to do, This person i am communicating to via email responds in 2 week time everytime i try to resolve this matter.</p>