Too busy to speak over the weekend!!!

Hi Telkom. I am rather very livid with the kind of treatment from your agents. I first spoke to Angie, who literally put the phone down in my ear, I know this happened because it went straight to the survey. I called again, this time I spoke to Kyle, who also did the same thing as her colleague, straight to the survey... I call again, this time I'm spitting fire!!! Guess what???I get to Kyle, whom I tell that if he drops the call one more time, I'm going to make him famous!!! Well... He heard me out, but eventually took me the survey. So here I am, laying my formal complaint about one my lines not being to make or receive calls. I'm not sure what happened to it, if you do get the time out of your very busy schedule, please see why I cannot use my sim card. My number in question: ***. My contact number is: *** With the kind of service I received today, I do not want to hold my breath as I'd probably suffocate. But I will give the benefit of the doubt.