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Nolwazi N

1 reviews | Active since Mar 2014

16 Mar 2017, 12:08

Tomorrow Starts Today??? How Misleading

<p>My ID was **********ly used at Telkom and 2 top of the range IPhones were purchased and i was left with the mess. R3554.71 was debited from my account on the 28th of February 2017 and on the 1st of March 2017 i reported this to Telkom and on the following day 2 March 2017 queued for over 20 min just to submitted an my ID, PROOF OF ADDRESS, SWORN AFFIDAVIT ( as per their request) but surprisingly nothing has been done to date. </p> <p>i was reassured that telkom will investigate the incident and i would be cleared but nothing has been done to date, not even a telephone call or email from Whoever at Telkom reassurng me that my documents have been received and that an investigation has been done!! Tommorow starts today??? </p> <p> </p> <p>Yesturday 15 March 2017 R9152.71 was debited from my account again by TELKOM (Whose Tommorow supposedly started Today) , when is this investigation starting? why is money still being debited from my account when this matter was reported ages ago. TO MAKE THINGS EVEN MORE INTERESTING THIS PERPITRATOR CONTINUES TO USE THE PHONE FREELY (voice and data) and I CONTINUE TO INCURE THE COSTS. WHY HASNT THEIR SERVICE BEEN BLOCKED??? </p> <p> </p> <p>Im sick and tired of how casually you people give debt to every tom **** and harry with an ID (*****ulant or authentic) but take your precious time investigating and resolving ***** cases. Its like your system favours the perpitrators at the cost of your authentic consumers. </p> <p> </p> <p>Everytime i have to reverse these debit orders it reflects badly on my Credit Record and my Score!!!!</p> <p>why cant you guys be productive enough to atleast communicate with me and atleast reassure me that something is being done and my efforts are not in vain. </p> <p> </p> <p>NO TOMMORROW IS STARTING TODAY WHEN YOU CANT EVEN DEAL WITH TODAYS ISSUES TODAY!!! </p> <p> </p> <p> </p>

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Replies (1)
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Nolwazi N's update17 Mar 2017, 12:22
Reviewer Update

Hi Noleen

thank you for your respnse.

why is your case number different from the one that was issued to me at the store?