Tomorrow NEVER starting today

<p>How on earth can tomorrow start today when today NEVER happens because of the **** client service provided to clients...</p> <p>I took up my contract with Telkom in March 2016 and since then debit orders are always late leading to non payment and a bad credit record for me. The issue has been on numerous occassions been addressed with the service provider but nothing is being done about it. The only good thing they know to do is suspend my account whereas no one lets me know about anything. The reason for debit orders is so i dont forget to pay my dues, but whats the point of that if they keep defaulting and i get penalised for their ****?</p> <p>In Jan i was double debited because they said i didnt pay in Dec. WHO DIDNT PAY? Because its a debit order. Maybe Telkom does not understand the definition of a debit order being "authorisation by a depositor to a financial institution requesting a RECURRING debit transaction from their account". </p> <p>To make matters worse, i called for help yesterday and i was put on hold for AN HOUR by the call centre then my line was suspended again. The line got cut while i was holding to speak to the manager, so am i a joke? i am starting to begin to feel like im a burden with my own money or its a trend for Telkom to ill treat their customers in such a disrespectful manner. Apperantly the collections department is the one debiting my account, how does it get to collections department when i was not even informed that i didnt "pay". i dont know why i keep saying "i didnt pay" when Telkom was given an instruction to debit and they keep FAILING to do so. And i was threatened to be put on credit bureau as if im a bad payer.</p> <p>EVERYTHING is a hassle when i need assistance with the provider. </p> <p>So how can i be assured of my TOMORROW when my TODAYS are always messed up by the same people who promise me TOMORROW? </p> <p>i hope this resort will be taken into consideration because ALL channels fail me.</p>