JR
Jennifer R
1 reviews | Active since Oct 2011
24 Nov 2015, 21:27
Tomorrow doesn't start today....
On the 28rd of September I sent your Facebook team a request. \Good day I would like to know why our closer plan was cancelled without our knowledge or consent and why we no longer get a list of who we phoned. Rapid response would be appreciated."Up until today 24 November the matter is still under investigation. Could you please help me understand why it is taking so long?"""
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Telkom's replyOfficial
25 Nov 2015, 03:04Hello jenna003,
Thank you for bringing this matter to our attention.
Kindly be advised that we will investigate the issue regarding your query and we will revert back to you with feedback.
We apologise for the inconvenience caused.
Your Social Media reference number is SM171273.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we will investigate the issue regarding your query and we will revert back to you with feedback.
We apologise for the inconvenience caused.
Your Social Media reference number is SM171273.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
Telkom's reply25 Nov 2015, 03:04
Official
Hello jenna003,
Thank you for bringing this matter to our attention.
Kindly be advised that we will investigate the issue regarding your query and we will revert back to you with feedback.
We apologise for the inconvenience caused.
Your Social Media reference number is SM171273.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we will investigate the issue regarding your query and we will revert back to you with feedback.
We apologise for the inconvenience caused.
Your Social Media reference number is SM171273.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,