Told you so

I was contacted by the social media department regarding my many complaints the agent addressing the issue was unable to assist nor did he have my correct account details. <br> The agent advised the relevant department will contact me... <br> I told him they wouldn't and I wanted resolution but he assured me I would hear from them...<br> I have received no communication. <br> Sorry Telkom looks like we gonna go legal as you are violating my consumer rights as well as other regulations. <br>