Told to pay cash from now on for changing to FNB

<p>Today i called Telkom to update my debit order banking details as i have just changed banks.</p> <p>The consultant Chereen told me that i would need to pay cash from now on because i had changed banks once before in 2014. I told her ridiculous that sounds and she assured me that her supervisor Waseemah that had left for the day had confirmed this. </p> <p>I have a perfect credit history but because i changed my bank i must now pay cash??? </p> <p>Wow telkom if you had a competitor in the market you would not exist</p>