Told I could add a service I don't qualify for

I recently took up a 20Gig \Smart broadband wireless\" on a month to month contract. I queried with the call centre as well as double checking with the consultant who sold me the contract that I would be able to add the \"Entertainment Bolt-On\" that would give me free data when using ShowMax. This was a big deciding factor as it suited my budget to go this route for now as Telkom doesn't offer the Uncapped LTE deal in my area yet.<br> <br> However, despite being told that the service was still to be added when I collected my sim the service was never activated. Turns out that I can only get it on a \"LTE-A\" deal, which is only available on 50Gig and up packages. This was very clear misrepresentation, either deliberate or by being ******** of the packages they are selling.<br> <br> I also have an issue of how you word the \"free 10Gigs of WiFi\" per month as it is not mentioned anywhere that it is only usable if the device has a Telkom SIM - pretty useless when the SIM is installed in a WiFI device at home."