Told 24 Month Contract ended when its been short

Received a message from 10.16AM today from *** and am told that I need to renew my contract after 24 months when its only 4.5 months from the beginning of a 24 month cycle.<br> <br> This is the first time that Im told that the contract from a cellphone provider issues a change to a contract when standard practice is to roll or run the contract on a month to month basis. Is this not the accepted practice through ICASA?<br> <br> I am still awaiting itemised billing. And a billing run that segregates bundle purchases as promised via telephone through your call centre.<br> <br> Im still awaiting your technician following 91 signal reading above the 80 threshold level.<br> <br> Im still awaiting itemised billing including call and other costs.<br> <br> Im still awaiting a recent request for overall data included itemised billing after I noted material differences between the different members of my family. <br> <br>