1 reviews | Active since Feb 2015
To update my account with Trans union Credit Bureau
<p>I have a contract with Telkom for the past 3 years, about a month ago I contacted transunion to get my credit score but it happens that my telkom account is not reflecting on my ITC profile and I was told to contact Telkom to ratify it; since then nothing have been done about it, I have gone to the stores and called severally but they are not helping the matter, they only send me from pillar to post. Please do help me as it's affecting credit profile.</p>
Good day.
We have logged your query and sent it to our Credit Management team for assistance.
Your reference number is ***2.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Good day.
We have logged your query and sent it to our Credit Management team for assistance.
Your reference number is ***2.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Busi,
I called the Call Centre to follow up the case but the consultant said that she couldn't locate the reference number to any query, that it wasn't in the system. Please I want an update on this because it's more than one week now and I have not heard anything.
Thanks
Busi,
I called the Call Centre to follow up the case but the consultant said that she couldn't locate the reference number to any query, that it wasn't in the system. Please I want an update on this because it's more than one week now and I have not heard anything.
Thanks