To FLLA or not to FLLA!

<p> </p> <p>Hi, On Thursday, 20th Oct 2016, a techie installed the Clearcom router at my home. We have been without service for the last 4 months due to cable theft. I was only interest in the Internet. The techie told me to go to the Telkom shop to sign the 24 month contract before the Internet would be activated.</p> <p>When I got there, they told me its better to go for the LTE option, and need to cancel the FLLA. I got a form to cancel everything, but no one at the Telkom shop want to take the modem back? They said that I might be charged for it and need to contact the call centre (10210)….What? for a device thats not activated and never used, or for which I have never signed any piece of paper that I indeed took ownership of such a device? I have been sent from pillar to post in the last to 2 days, without any resolve.</p> <p>I have been on the Telkom chat application, but there they just told me that if I get a bill, I should displute it. Why? I never used the device, nothing if activated, I just want to go to the option that suites me. Why is this is complicated?</p> <p> </p>