To cancel Telkom contract is impossible

<p>We submitted our Fixed line cancellation forms on 26 March 2016 for number ********** . This is now more than a year later and we have resubmitted the same forms January 2017. But this time we went into Telkom store to submit.</p> <p>At the store they promised that the cancellations was escalated and we will be hearing from tel(no)kom in 21 working days, as I calculated would have been the first week of February. Than I send you the request again on the 07 Feb 2017. From my ********** account.</p> <p>I went to the same Mosselbay Telkom store today, but the row was long(maybe with more people trying to quit their lines) but because of a previous engagement, I could not get service after standing in line for more than a hour.</p> <p> </p>