Tlekoms Shocking Customer Service and Not willing to try help!!!

Telkoms customer service is the worst. The simply do not care if they loose customers. Ive been fighting for my Mom whos 78 now about her SmartBroadband Wireless 20GB deal for months now, ever since Telkom started advertising better cheaper deals with more data, loads more in fact. She pays R463.57 a month and only gets a govt grant, but Telkom don't care. This is there latest Dec offering...

Telkom has revealed its Big Deal for December 2018. The deal is a SmartBroadband Wireless package which includes: 70GB Anytime data 50GB Night Surfer data Huawei B618 router Price – R459 x24 The terms and conditions added that unused anytime data will roll over to the following month, while unused Night Surfer data will not roll over. Telkom said the deal is valid until 31 December 2018 or while stocks last.

You think they would consider changing her to this even but no, her contract is still ongoing, who cares!!! At least try to help and give her something better.

SHE WILL NOT BE STAYING WITH TELKOM IF THEY DONT TRY GIVE HER SOMETHING BETTER, EVEN IF ITS THIS DEAL!!!