Tl

I purchased a huawei p10 on contract from Telkom Gateway during mid 2018. I am currently paying more than R1000 per month for a device on which the GPS doesn't work. I have visited the store and the technician merely installed a supposed navigation application which was meant to fix my problem. It did not nothing. Thereafter they advised me that it will take 3 weeks to have the phone sent away to be repaired. I pay insurance on the phone in addition to Telkom's monthly cost yet they can't provide me with a courtesy device. I am young professional in the accounting sector and I can't go 3 weeks without a phone. I feel ****** by Telkom and can't wait for my contract to come to end so that I don't ever have to deal with them again. They are essentially taking my money every month and not delivering on a service they purported to provide. This amounts to improper business conduct. I have run up and down to 2 Telkom stores whom have offered little to no help. I regret ever utilizing Telkom as my service provider.