TIRING MISTAKES

Got Telkom internet and included in the package was a FREE wifi extender yet I was billed for this FREE WIFI EXTENDER. Logged a dispute online more than 3 times but it did not get processed for some unknown reason? Now my account is in arrears and interest is being added for something that should never have been added to my bill in the first place. The contract that I took out clearly stated R599 a month which is why my debit order of R600 a month goes off. I do not have time to sort out problems with Telkom all the time. First it was the account that was not being billed then it was the wifi extender that never arrived and now this. This matter needs to be resolved as the fault lies entirely with Telkom's poor service. I will not be paying the R350 for the extender or the interest associated with this. I also do not need Telkom causing me to have a bad credit rating. Deeply disappointed in the service received from Telkom.