1 reviews | Active since Dec 2016

28 Dec 2016, 13:50

Tired of this pathetic Service!!!!!!!!!!!!!!!!!!!!

<p>I have ordered aq telkom device some time via the online web application.</p> <p>received a follow up phone call around a month back confirming that the deal has been approved.</p> <p>Because of me losing my phone, i actually did a follow up call this Morning and have spoken to the Lady Onguwethu after so long of trying to get hold of them eventually.</p> <p>I then requested for an update of my application and after some time, i get told that "AN AGENT SUPPOSED TO CONTACT ME TO INFORM ME THAT THERE WAS A STOCK PROBLEM AND THEY STILL DO NOT HAVE STOCK OF THE BLACK DEVICE THAT I ORDERED"</p> <p> </p> <p>Like seriously???????????????????</p> <p>Why the hell ??????????????</p> <p>Why advertise something when you cant keep up to it...</p> <p>I never had a smooth sail with Telkom ever since i became a customer.</p> <p>Their service has been nothing but pure *******</p> <p>They care a damn about their customers and their communication and interaction really needs serious attention.</p> <p> </p> <p>Why should you only be looked at or treated with some sort of respect and a valued customer when you complain???</p> <p> </p> <p>I really would like this to go Viral, ALL THESE YEARS AND TELKOM SERVICE IS STILL THE SAME!!!!!!!!!!!!</p> <p> </p> <p>This is supposed to be one of the biggest telecommunications company in the whole world.</p> <p>I am going to post this and tag everyone..</p> <p> </p> <p>I am sick and tired of begging for proper customer service when i am the person to be paying for a service i never receive and yet , should 1 debit order bounce it becomes a big thing!</p> <p>I want my black device before this year ends or Telkom can get lost and i want to cancel my application.</p> <p>I can gladly with pleasure rather do this at vodacom and feel a valued customer...</p> <p>Thanks </p>

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