TIRED OF TELKOM'S #^&$ SERVICE!

I get a call from a Telkom guy wanting to sell me something. I say 'No thank you'. He then proceeds to ask me whether I am happy with my service. I told him that since my line is back to normal and I am getting decent speeds, I am happy. Just a few hours later, my internet went from good to non-existant! 3days later and I need to browse the internet on my mobile data. <br> <br> I want my port reset TODAY. It's also really fishy that as soon as I said no thanks to an upgrade since I am happy with my speed, the next moment my latency is 450 and 100kb/s download speed if I am lucky.