Tired of Telkom's incompetency

I am writing this message to report incessant harassment from New Integrated Credit Solutions (NICS) as well as VVM debt collectors. A ********** Telkom account was opened on my name.I am a victim of identity theft,and the usage of my personal information without my consent was used to open Telkom ***.I have reported my ID ******&I have notified Transunion.In addition,I have been in contact with the South African ***** Prevention Service (SAFPS),regarding this matter&was advised to contact the National Credit Regulator and Hello Peter.With regards to the above Telkom Account,I requested that NICS and VVM forward me a copy of the signed ********** contract which was supposedly signed and filled in by myself. I felt it is imperative that they forward me with the proof of all documentation which is at hand namely:a copy of the signed contract,identity document etc regarding the ********** opening of this account on my name.I trusted that my request would be dealt with in the necessary URGENCY it required.No response whatsoever.I will not be held liable for Telkom's incompetency for permitting this ********** person to open a ********** Telkom account.