1 reviews | Active since Apr 2013
Tired of poor service
<p>I have been having problems with my ADSL line for 4 months now. Ive logged more than 10 faults so and to date it still has not been fixed, I keep being told that its working and the fault ticket gets closed, its now got to the point where it is unusable.</p> <p> </p> <p>The ADSL line is used primarily for business and its a problem when you cant even recieve emails.</p>
Good day Zane,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Zane,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Two days after posting here the Telkom Social Media team managed to escalate the issue to the right people.
Everything is working perfectly now
Thanks
Two days after posting here the Telkom Social Media team managed to escalate the issue to the right people.
Everything is working perfectly now
Thanks