TIRED OF NON-WORKING ADSL LINE
<p>I have been a Telkom customer for years, and never had a complaint. But since we upgraded to a 10 meg uncapped line about 4 months ago, I feel Telkom is not living up to its promises.</p> <p>The line keeps dropping, is slow, download speed ping between 800 & 1000! This is so frustrating, logging a call every few weeks.</p> <p>I upgraded to a 10 meg line for a reason, but not getting any satisfaction for the service I am paying for!</p> <p> </p> <p> </p>
Hi charmaine-hahn
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent technician support. We will provide further available updates as soon as possible. We have generated the following reference for the request , ESCALATION - REF NO : 9505
Interaction ***
Regards
Keagan
Telkom Social Media Team
Hi charmaine-hahn
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent technician support. We will provide further available updates as soon as possible. We have generated the following reference for the request , ESCALATION - REF NO : 9505
Interaction ***
Regards
Keagan
Telkom Social Media Team