Tired of being disconnected!

On the 27.01.2015 I received a reminder sms from Telkom advising me that payment is due on the 30.01.2015. On the 28.01.2015, I woke up to find that my adsl, landline and both cell phones had been disconnected! When I spoke to Telkom they advised me that they were in error & they would sort it out. Needless to say it was only sorted out once I had made payment on 30.01.2015. When I received my Feb bill, I noticed that they had charged me a re-connection fee of R578.07! This is after Telkom admitted that they were in the wrong & that they shouldn't have disconnected me, then you go & charge me a fee for your fault! I spoke to someone in accounts who was going to log the query & she then advised that I was in arrears of about R162.82, but that I must not do anything yet until I hear from Telkom... I am still waiting. Then this morning I wake up & yet again I have been disconnected! What if I needed to get my child to the hospital (I do not have a car), I would not have been able to contact anyone. Telkom, you need to please sort this out immediately, & then advise me as to how I cancel everything that I have with you! You are just as bad as Eskom! Disgusted!