TIRED at TELKOMS lies & excuses.

After waiting more than a YEAR for Telkom to come and install my ADSL line, they eventually installed the line about 3 month before we moved to a different town. In April 2018, i cancelled my Telkom ADSL line. Unfortunately there were no ADLS line port in the new area that i moved to so i couldn't transfer the ADSL line, i had no choice but to cancel it. when speaking to the operator from Telkom, i was told that they are sorry but they do not cancel any accounts electronically however he gave me a website as to where i have to log into and cancel my account there. after struggling i finally managed to cancel my account on the website. Its been almost 3 months later and i got a bill saying that i owe Telkom more than R1000.00?? I don't understand as i successfully cancelled my account online as the Telkom operator requested me too. According to Telkom, an operator tried calling me to confirm this WHICH IS A LIE, I NEVER RECEIVED ANY CALLS FROM TELKOM OR HAD ANY MISSED CALLS OR VOICE MAILS FROM TELKOM. and according to Telkom the operator never got hold of me so my account was never cancelled. I am now responsible to pay this account just because some Telkom employees couldn't do their job correctly.