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charmaine E
1 reviews | Active since Apr 2015
22 Feb 2016, 16:15
TIME DELAYED POOR SERVICE
AFTER NUMEROUS CALLS TO TELKOMS CALL CENTRE REGARDING MY TELKOM ADSL LINE NOT WORKING. I STILL HAVE NOT HAD A CALL FROM A TECHNICIAN, THE CALL CENTRE PERSON I SPOKE TO WAS IN NO MOOD TO HELP ME AND ONLY SAID I SHOULD JUST WAIT UNTIL A TECHNICIAN GIVES ME A CALL. THIS IS UNACCEPTABLE AS I PAY FOR MY SERVICE WHICH YET AGAIN I DO NOT HAVE. I NEED THIS SORTED OUT AS A MATTER OF URGENCY.
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Telkom's replyOfficial
22 Feb 2016, 20:45Hello CATICE,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply22 Feb 2016, 20:45
Official
Hello CATICE,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,