Tied into contract but no service

On 8 January 2015 I app**** for the following at Eastgate - apparently it's called Telkom Mix:<br> Landline conversion to ADSL<br> Mobile phone - with the instruction that my number be ported from MTN as this required for business<br> Wi-fi<br> <br> As of today 5 February, NONE of this is in place<br> <br> I've logged calls through 10210 number, never mind the fact that you have to hold on for an hour, and still get cut off. I've logged calls online through the 'sophisticated'call logging system. But no help at all. The Store manager Lebo has chosen to just ignore my emails and phone calls.<br> <br> All i want to do now is just return what has been given to me and make this contract void! <br>