JM
Jaco M
1 reviews | Active since Feb 2015
14 Aug 2015, 11:41
Ticket not assigned a technician after a month
A month ago I logged a ticket with Telkom, ticket number 175awk080715. Since it's been more than a month i phoned today to follow up and they told me a technician has not even been assigned to the ticket yet. <br> <br> It's been a month!<br> <br> I have no idea if my problem will ever to addressed.<br> <br>
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Telkom's replyOfficial
14 Aug 2015, 12:54Hello exile47,
Good day
Thank you for taking the time to provide feedback. Please be on a lookout for a mail from us, we have been trying to contact and e-mail you.
Kindly attach the affected / faulty Telkom Number on your complaint.
Your ***
Kind regards
Telkom Mobile Social Media
Good day
Thank you for taking the time to provide feedback. Please be on a lookout for a mail from us, we have been trying to contact and e-mail you.
Kindly attach the affected / faulty Telkom Number on your complaint.
Your ***
Kind regards
Telkom Mobile Social Media
Telkom's reply14 Aug 2015, 12:54
Official
Hello exile47,
Good day
Thank you for taking the time to provide feedback. Please be on a lookout for a mail from us, we have been trying to contact and e-mail you.
Kindly attach the affected / faulty Telkom Number on your complaint.
Your ***
Kind regards
Telkom Mobile Social Media
Good day
Thank you for taking the time to provide feedback. Please be on a lookout for a mail from us, we have been trying to contact and e-mail you.
Kindly attach the affected / faulty Telkom Number on your complaint.
Your ***
Kind regards
Telkom Mobile Social Media