gG
gabriela G

1 reviews | Active since Sept 2018

28 Sept 2018, 07:27

thumbs up to Telkom technician

After two postings here detailing the maladministration of Telkom with regard to transferring my land and adsl line, this is what happened: On the morning of the promised date at 8 I got a call from Jonathan telling me they are ready to transfer my line. By 9.30 all was done and dusted and functioning perfectly. They were courteous, efficient and knew what they were doing. Thank you Jonathan! It seems that the technicians on the ground are doing a very good job. Trying to get to them via the various sections of their call centre with varying degrees of knowing what they are talking about is the issue. Admin! I thought I would post this to give a complete picture of my experience.

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Replies (1)
Telkom
Telkom's reply17 Oct 2018, 07:44
Official

Hi whatfun,

Thank you for your kind words.

Have a great week further.

Regards
Garreth
Telkom Social Media Team