Three Weeks Without Internet

<p>Good day</p> <p> </p> <p>Landline number ********** </p> <p> </p> <p>I ordered a voice line from Telkom which eventually was installed after two missed appointments and countless complaints on social media. I now need a DSL line, and I've ordered a 4 mbps line. The call centre keeps telling me that my order is in "the back office" and that it will take 7-14 working days to dispatch a technician to the exchange box to sort this out. I am going on three weeks without Internet, and it makes working impossible. I refuse to believe that dispatching a technician will take 7 to 14 working days. Again, this should be a fifteen minute job. I really don't like having to continually complain about your services online, but it honestly seems like this is the only way to get tangible results. PLEASE look into this and dispatch a technician as a matter of urgency. I am begging you. </p> <p> </p> <p>Gordon Miskin </p> <p> </p> <p> </p>