1 reviews | Active since May 2017

02 Nov 2017, 10:07

THREE WEEKS LATER AND STILL NO SERVICE

We have been waiting THREE WEEKS for a technician to come out and fix the installation that was done poorly and for the line to be fixed.

In the meantime we are paying for a line that isn't even active!

You seem to be quick to take money from customers but are utterly useless when it comes to customer service.

A technician was suppose to be here over an hour ago and we have no way of contacting him nor do we have a estimate time of how long we are still going to be waiting.

We are extremely disappointed and frustrated with the service delivery you supply!

Who at telkom can actually help us with this?

Since you are literally *****ing our money - since the line you installed three weeks ago still isn't working and our account is being debited - we are truly considering taking legal actions.

Since I had to take off from work to sit here today, I will be going to the Centurion branch and sit there - no other customer will be assisted - till this problem is solved!

YOU ARE *****ING OUR MONEY!!!!

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