pM
patience M
1 reviews | Active since Dec 2015
04 Dec 2015, 23:10
three same complains for more unreasonably deduct
I have been paying twice more than what is reflecting on their statement for 4months and I have complained four times with refence numbers but to no avail. No response they don't even bother to respond to my compains all this time. Instead of debiting R686 I paid R1500 no explaination. ***, ***9 x 2. I can't even cancell these contracts
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Telkom's replyOfficial
06 Dec 2015, 15:53Hello gugu67,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number(s) and account number(s) affected. You can e-mail this information to ***.
Your reference number is: SM175287
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number(s) and account number(s) affected. You can e-mail this information to ***.
Your reference number is: SM175287
Regards
Narriman
Telkom Social Media Team
Telkom's reply06 Dec 2015, 15:53
Official
Hello gugu67,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number(s) and account number(s) affected. You can e-mail this information to ***.
Your reference number is: SM175287
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number(s) and account number(s) affected. You can e-mail this information to ***.
Your reference number is: SM175287
Regards
Narriman
Telkom Social Media Team