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Achal M
1 reviews | Active since Aug 2016
20 Nov 2017, 07:34
Three HelloPeter posts later...and my August billing issue is still unresolved!!!!
This is my third post, I am still querying a bill from AUGUST we are now in NOVEMBER! The first issue was resolved as I was billed R3000 for 6 weeks in error! The second issue of the service fee was "reversed" based on HelloPeter post no. 2 and now has been rejected as a dispute based on what ground I am unsure.... two agents confirmed I would not be charged for installation but Telkom is too lazy to review the tapes and keeps rejecting my dispute! I refuse to pay for installation when the agents keep making mistakes with not consequences!!!
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Achal M's updateReviewer Update
23 Nov 2017, 08:35Thank you for wasting my time yet again! I just received a call from another confused person THAT CANNOT TELL ME WHY MY BILL IS R1100 AND NOT R599!!!!!!!!!!!!!!!!!!!! The dispute has been closed, the service fee reversed and I am still charged R1100! DO NOT CONTACT ME UNTIL SOMEONE AT TELKOM CAN EXPLAIN TO ME THE ISSUE!!!!!!!!!!!!
AM
Achal M's update23 Nov 2017, 08:35
Reviewer Update
Thank you for wasting my time yet again! I just received a call from another confused person THAT CANNOT TELL ME WHY MY BILL IS R1100 AND NOT R599!!!!!!!!!!!!!!!!!!!! The dispute has been closed, the service fee reversed and I am still charged R1100! DO NOT CONTACT ME UNTIL SOMEONE AT TELKOM CAN EXPLAIN TO ME THE ISSUE!!!!!!!!!!!!