FP
Franro P
1 reviews | Active since Apr 2015
24 Apr 2015, 16:01
threatening me
So I've had my Telkom line for about 5 Months now and from day one this line has been giving me trouble, and I'm not paying for a service that does not work! and today I got a sms Threatening me to pay or legal action will be taken I spoke to someone at telkom and they put me thru to their Faults department I disconnected the phone after 30 min waiting for them to answer, is there anything I can do or has this ever happened to someone, some advice would be appreciated. Because I revues to pay for something that just doesn't work
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Telkom's replyOfficial
24 Apr 2015, 17:02Hello Franro,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106321.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106321.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply24 Apr 2015, 17:02
Official
Hello Franro,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106321.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM106321.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,