Those who are willing to Help put a strong case against Telkom

Good day on the 7/01/2019 on my birthday my number ********** 238 was suspended by Telkom for the reason I know nothing of , and the Agent by the name of Magda Schuttles under ********** Unit , is been sent email , call center agent as well as agent at Pavillion the agent name is Linesh and the lady by the name of Seipati at the call centre all tried to help but with no vain store to restore my number , he has not responded , I don't know if he is doing this because this is a black persons number and he doesn't care as an white person who never consulted with me through communications , either by email or SMS , he doesn't care , I have lost so much business through this agent and this number is the number that I use for my work at AUDI as a Sales Executive and , in further , I will be putting a case against Telkom for the grief they have cause me and the business I have lost through , this and i would like to be compensated for the Business through this ordeal , at Telkom been promised the problem will be resolved at a certain time frame , but nothing happens , and this is frustrating and will not take this lying down , This Magda Schuttles need to be fired , he is not handling his work properly .

can this matter be delt with accordingly . my other contact number is ********** 133 and telkom has given me a case Number : ********** 1 to resovle this issue