Thobile Hadebe (Radebe) horror service from telkom

Worst ever!!!! I call the call Centre two weeks ago because I want to have access to my line... I spoke to a very rude person disrespectful towards myself. I ask for assistance she downright refused to get me assisted and had no knowledge of what happened. Debit order runs in September only reached Telkom account in October how is that my problem? Today I call in again (I suspect it was the same person) spoke to Thobile Hadebe worst person to talk to, and refused to assist me if the recording can be listened to. I ask her to log an incident as I am being penalized for their incorrect debit order date and she tells me telkom can run their debit at anytime they want to I mean my account was up to date. She tells me that anything I have that needs to be addressed I must go to my bank I mean the contract is between myself and telkom why involve my bank. I have asked all the time to be connected to a supervisor but nobody call. I go to a Telkom store to get someone to call nothing comes of it. I bet you nobody will call me after this complaint, I will revisit after 48hrs. You can't run a business with people who have no people skills or consider customers concerns seriously, I mean which call Centre agent would encourage an argument and tell a customer, in a patronizing way, to say you can hold on but "I will not do what you ask me to" this lady is a problem and if I ever call in and get her again with her rudeness I will cancel my contract it's pointless having any relationship with a company that employs people who refuse assisting customers. I am looking forward to a call from Telkom so I can tell them exactly what I think and how they bully customers through contract agreements