this way lies insanity

<p>My landline goes down on 24 Nov, but interestingly the internet component is still working. I log a fault online, option "Line dead, internet okay". Get a reference number by sms, quickly followed by a "progress' sms followed by "your fault was restored" sms on 26 Nov.</p> <p>Errm NO, my problem is not restored, my line is still dead. And you haven't even been to my house.</p> <p>Again log fault again on 26 Nov, followed by same sequence, my fault miraculously "restored" on 30 Nov.</p> <p>NO it is still not restored, and you still haven't been to my house.</p> <p>Someone calls promising a technician.</p> <p>Meanwhile the ADSL has gone down too.</p> <p>This time I try the dreaded helpline, using automated prompts - new reference number and the problem is again "in hand".</p> <p>Bets anyone?</p> <p> </p> <p> </p>