AB
Anna-Mart Burton
1 reviews | Active since Sept 2015
09 Feb 2016, 20:17
This line has been reported faulty 4 times already
We have reported this line as faulty 4 times now and still since December 2015 we had no reaction! It is becoming very frustrating now, because this account is being paid every month and still we get such disgusting service. IT IS VERY EXPENSIVE TO CALL FROM YOUR CELL, BUT NOW MY LAND LINE IS OUT OF ORDER AND AS RESULT I AM STRUGGLING TO KEEP CONTACT WITH EVERYONE!!! I do really hope that you will address this issue swiftly...<br> We had also find that the school can also not make or receive any calls. <br> <br> PLEASE MAKE CERTAIN TO SEND YOUR TECHNICIAN AS SOON AS POSSIBLE!!!
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Telkom's replyOfficial
09 Feb 2016, 20:42Hello annamart,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that cable theft is the reason for the delay. We have marked the query as urgent. Further available updates will be relayed as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that cable theft is the reason for the delay. We have marked the query as urgent. Further available updates will be relayed as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply09 Feb 2016, 20:42
Official
Hello annamart,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that cable theft is the reason for the delay. We have marked the query as urgent. Further available updates will be relayed as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. The pending fault reference indicates that cable theft is the reason for the delay. We have marked the query as urgent. Further available updates will be relayed as soon as possible.
***
Regards
Keagan
Telkom Social Media Team