THIS IS THE WORST COMPANY TO DEAL WITH

All I am trying to do is to change my bank account where they debit their money from. My WORD! What a frustrating mission: Now I am being told about billing cycles and what now, meanwhile they only need to deduct their money on the 25th and today is the 17th! But they are too *********** to make that extra effort to get this sorted for a customer. Is there somewhere we can have Telkom investigated for the bad service they provide to their customers? Someone needs to sort this out otherwise you are not going to get your money this month because there is no way I am switching my account where my salary is being paid into. Please get off your lazy, *********** behinds and do some work for a change!!!