LM
Liezel M

1 reviews | Active since Oct 2012

07 Apr 2016, 13:58

THIS IS RIDICULOUS

Hi,<br> <br> Every single month I log a complaint and every single month the same thing happens. The line and services for account number *** were suspended in November/December. The account holder sent all the documentation through and this was cancelled.<br> <br> Please take my email address: [Email Removed] off the list to receive this bill because I will not be the one paying for something that has been cancelled, the account holder can now take responsibility and sort this out. Kindly remove me from it, I will no longer be held liable to pay this account. I am not the one who signed the contract thus I am not the one who should sort this out at all.<br> <br> Kindly contact the account holder, whose details you have for payment - this was meant to have been sorted out a long time ago.<br> <br> Get yourselves together. I can't believe people actually use Telkom, I don't even know why I'm complaining about the service - because there is NONE.***

0
Replies (1)
Telkom
Telkom's reply07 Apr 2016, 14:02
Official
Hello liezelm89,

Apologies for the inconvenience caused. Our team will look into this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,