THIS IS NOT SERVICE!! IT IS EMPTY PROMISES!! :-(

This is the worst Service experience I have had in years. Every person at the call centre tells me a different story.<br> <br> My line has been down for longer than a week. The story is a whole week long with telephone calls everyday to find out what is going on (I can give you all the details). There is no feedback WHAT-SO-EVER! There are endless promises, but NOT ONE PROMISE KEPT!<br> <br> You claim to try and improve your service but this is a joke. Unfortunately a friendly greeting at the beginning and end of a call centre call does not make your service better. <br>