IK
Isaac K

1 reviews | Active since Nov 2014

30 Mar 2015, 17:15

This is not on..!

I really don't understand how telkom works... I canceled my Secunda number last month already and now I am getting billed for it... It doesn't make sense..! Worse of all, when I try call customer care I keep holding the line for long without any help...! This is really not on..!

0
Replies (1)
Telkom
Telkom's reply30 Mar 2015, 19:49
Official
Hello Isaack007,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM100132.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Best regards,