this is NOT ACCEPTABLE

I put in my order for a line on the 11th of August, on the 21st I call Telkom 10210 and ask when will the installation be done, I need that phone to do my work. The person helping me say on the 24th. Monday gone nobody install the phone, I call Thus day and they say they will look into this, I call Wednesday and the person helping me give the complain threw to the tech department. This morning Thursday, My dad went to the branch at Mosselbay, That stupid lady do the booking for the 25th of September, I can not do my work without a phone, I am going to sue Telkom for a Month salary if that is the case, I did NOT ask for the 25th of September, I ask it must be install before the end of August. I NEED MY PHONE!!!! MY ACCOUNT IS PAID EVERY MONTH AND SOMETIMES MORE THAN WHAT THE ACCOUNT IS