This is my third review on here...

<p>My line has somehow managed to become worse since I have logged that SECOND complaint. My ADSL download sync is maxing out at 7.1Mbits, and had reached an all time low of 2.2Mbit this previous week. Not that I should have to remind you but I am paying for 10Mbit. Not only that, but now my line is constantly dropping causing further interruptions. I need this sorted immediately. I have reached my limit. I have never been so frustrated with a company before in all my life. Please don't bother responding to this email if all you're going to tell me is "The issue has been escalated." This issue has been escalating since I first got this 10Mbit line, and now I need solutions. I have tried contacting you on the email you gave me, but I have received no response. Shocker. Also, please do not attempt to phone me during the week during business hours, as I am usually not home. Your technical supports seems to take someones inability to take their calls as a reason to label their faults as "Resolved".</p>