This is how you lose customers.

Item: Telkom
Rating: 2
Author: Nico K

This exercise started with an order that would tie us down as customers for 24 months. No responses from Telkom in spite of being told that you were escalating our request.<br> <br> Now er are speaking with your competition to find an alternative provider.

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Replies (1)

Telkom's replyOfficial

04 Feb 2015, 13:41

Hello nkleynhans,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM81880.

We apologise for any inconvenience caused.

Kind regards
Gezla Schoonraad
Telkom Social Media Team

Telkom's reply04 Feb 2015, 13:41

Official