This is exactly why i cancelled!!!!

I have cancelled my account on 15 October 2014 and still up until today i am receiving bills each month asking me to pay the monthly rental. Further to my emailed cancellation request i have spent lots of valued time calling this *********** business to get this sorted out and have even sent a further 8 emails, BUT STILL NOTHING!!! Telkom, please sort this out once and for all and credited my account. I want nothing to do with you after this, as this is exactly what i cancelled in the first place - poor service!!! On my account i had a phone line and an internet package - my email asked to cancel both, but you only cancelled the line.