ZM
Ziyanda M

1 reviews | Active since Mar 2020

01 Mar 2020, 17:32

This is bull****

I am the kind of customer that never complains even when Telkom had increased my debt order I didn't complain but I have had enough of their ****ty service and *********** staff.

We had an agreement that my upgrade debit order would be the same day as my old debit order.i am unemployed but always make sure I make funds available for my debit order and I did just that in Jan and I received my statement stating Jan payment had been received and thank you. And after a week I received another statement stating my Jan debit order had not been payed.. I called to find out how cos I had money in my account for the payment. They said my debit order bounced yet they sent me a statement as pop. Now they expect me to pay +R1000. +R200 for the bedit order they did not take. How the hell is this even allowed. I know my consumer rights and I would rather have bad credit rating rather than stand for anymore of your nonsense. Willing to give back the router I took in Jan and anything Telkom related in my house, even books. You don't even deserve 1 star, this is terrible

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