This is absolutely pathetic!!!!

I logged a fault on the 9th of February. OUr internet line is very slow, and goes on and off every 5 minutes. Our fax line, which is working on the same line, is also off, no dialtone. Every time I phone to follow up, no one can give me an answer as to when it will be fixed, just \it is with our technical division\".. Now I'm asking, WHEN WILL THIS ISSUE BE FIXED????? I am losing thousands of rands every day, as my emails does not come through, I can't work, because our system is depending on the internet. Please Telkom, when will this be resolved?? It is very urgent now!!!! "