1 reviews | Active since Jun 2015
This is a ******* network provide ever
<p>For the past three months , i have be complaining with this network , but things every months just got worse . i promise when my contract expire i wont try to have any new contract with them .</p> <p> </p> <p>My problem are as follows :</p> <p>1. in March - the increase my spending limit without my knowledge , when my data are used up , my phone will notify me and it will stop having access to the internet . in this months i didnt get notification, so my balance keep adding up without my knowledge . i called them many time still no help.</p> <p>2. April - i added a new device hawei p8 , withing a week the same phone have an extra spending R137 . i asked them who is adding this data , the keep saying they will resolve it .</p> <p>3. May - They added a new extra account on my contract . which will cost me R198 a months . on my statement it say unlimited 8ta .i have never agree to this contract with this people . i called them they told me it was a network error it will be remove . i know they are lying . all my my problems have not been solved so far.</p> <p> </p> <p>for the past three months they have been adding new things now and then , when they cancel this they add another , and remember am paying also for all this addition they put.</p> <p>i Have made a promise to myself , i won't be paying them anymore any addition i dont understand they have already break our agreement . i also want to take this further .</p> <p> </p>
Hi machidze
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi machidze
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
