1 reviews | Active since May 2017
<p>Having moved to Herm**** from PE almost a year back we have battled with wifi signal i.e. I pay for a 10mb line which was only told yesterday my area does not support this and had to change it to 4.This still makes no difference as we are fortunate to get 2.5 on the Speedtest.</p> <p> </p> <p>i regularly phone them after the reading gets to around .2 (yes point 2) ,it 'improves' to close to 3 for no more than half an hour.I mentioned to the technical chap yesterday whether it should be necessary for me to phone almost daily,he replies. "It is your choice"!</p> <p>it is impossible to watch anything on Showmax/Netflix/Catch up etc as the signal is too poor.</p> <p>I doubt whether I will get the refund for a product they 'installed' of 10mb which is not even supported in my suburb,although told I will.</p> <p>it is long overdue that there is some serious competition for this *********** crowd.</p> <p> </p>
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good day ,
please send us a private reply with the affected number and we will gladly assist thank you .
Yazied Telkom Social Media
Best regards,
Good day ,
please send us a private reply with the affected number and we will gladly assist thank you .
Yazied Telkom Social Media
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.