This Company is ****ing mine.

Cable ******* have for the second time ****** their lines from the side of our building. After the first you would think they would have realised that their box would need to be moved. But nope - they waited for it to happen again. The result is now that our business that currently employs 40 staff and spends on average R5000 per month on internet and phone calls has been brought to its knees with staff having to create hotspots from their cellphones to send emails and use mobile devices to call clients.

We have called the call centre no less than 15 times. We have recieved texts saying they are dealing with the problem and that technicians are dealing with the fault at the 'exchange'. Nobody seems to be able to say where the exchange is or how the technician can fix something with out coming to site. Despite them knowing cable theft is the problem and wires are hanging off the side of the building they say they are working on the fault remotely!? What is this nonsense? Our business is tied in to a 5 year contract but is without phoneline and internet for two weeeks and counting. We're besed in the heart of CT, not in some one horse town nobody can get to.

tied in to a 5 year contract.