Third review in as many weeks
<p>I have been having endless hassles with Telkom for the past almost month. First it took them almost 3 weeks to tell me it won't be viable to move my ADSL to my new house. Then it took them forever to approve me for applying for a 100Gb Smart Broadband application which I subsequently asked to be cancelled. This request was made on Wednesday the 24th of May via your Facebook Message inbox. I was told that the billing team will cancel this. This morning I got an SMS telling me to go collect the modem from the local Telkom shop. I cancelled this and am no longer interested in this. Can someone please sort this out?</p>
Good day Debbie,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Debbie,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
